Pressing volume keys after mojave update causes crash, resulting in logout.

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Pressing volume keys after mojave update causes crash, resulting in logout.

Every time I press one of the volume control keys (mute, volume up, volume down). My screen goes black after a few seconds. Then the login screen opens and I have to login again. I can still adjust my sound volume in the settings. It's just the buttons that don't work.

Can anyone help me? This is really annoying.

I have already tried resetting my NVRAM, resetting my SMC, I did the "sudo killall coreaudiod".

Nothing seems to work. I've done many google searches, but no results.

MacBook Pro 15", macOS 10.14

Posted on Mar 18, 2019 12:04 PM

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Answer 1

Top-ranking reply

martijntrein Author

Level 1

4 points

Mar 21, 2019 7:26 AM in response to martijntrein

I have resolved the issue. I had an outdated audio plugin from Razer. The moment I deleted it, everything worked just fine.

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Answer 2

leroydouglas

Level 10

199,128 points

Mar 19, 2019 2:44 PM in response to martijntrein

I've already tried First Aid. What exactly do you mean by reinstalling? Do you mean a clean reinstall? Because I don't have a backup yet.

Nowhere did I mention clean install.

If your macOS is corrupt you can refresh the OS by reinstalling the macOS on top of your existing macOS.

This will leave all user data untouched. Always advised to have a backup plan in place.

3-2-1 Backup Strategy: three copies of your data, two different methods, and one offsite.

Boot clone https://discussions.apple.com/docs/DOC-10081

How to use Time Machine to back up or restore your Mac: https://support.apple.com/en-us/HT201250

Use DiskUtility Restore feature https://support.apple.com/guide/disk-utility/restore-a-disk-dskutl14062/mac

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Answer 3

martijntrein Author

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Mar 19, 2019 1:15 PM in response to martijntrein

Please help

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Answer 4

martijntrein Author

Level 1

4 points

Mar 19, 2019 2:28 PM in response to leroydouglas

I've already tried First Aid. What exactly do you mean by reinstalling? Do you mean a clean reinstall? Because I don't have a backup yet.

Thank you for your help. I really really appreciate it.

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Answer 5

martijntrein Author

Level 1

4 points

Mar 19, 2019 2:52 PM in response to leroydouglas

I get this in my logs.

open[2003]: assertion failed: 18D109: libxpc.dylib + 39333 [EE0CDA53-6FF9-3B4E-A571-335A5FF6B6F4]: 0x8d

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Answer 6

leroydouglas

Level 10

199,128 points

Mar 19, 2019 1:19 PM in response to martijntrein

Boot into Recovery (Command R) and from the dropdown menu: Utilities> Disk Utility> run the First Aid on your Macintosh HD. If errors are found and repaired, run again until no errors reported. 

Recovery http://support.apple.com/kb/HT4718

Quit the Disk Utility, then from the dropdown reinstall the macOS on top of your existing macOS

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Pressing volume keys after mojave update causes crash, resulting in logout.

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