Unable to activate touch id
HELP! Error message on start up on iPhone SE “unable to activate Touch ID on this phone”
iPhone SE, iOS 12
Apple Event: May 7th at 7 am PT
HELP! Error message on start up on iPhone SE “unable to activate Touch ID on this phone”
iPhone SE, iOS 12
If Touch ID isn't working on your iPhone or iPad
If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do.
Follow these steps. Try using Touch ID after each step:
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
If Touch ID isn't working on your iPhone or iPad - Apple Support
If Touch ID isn't working on your iPhone or iPad
If you can't unlock your iOS device using Touch ID, can't enroll a fingerprint, or you're asked to enter your passcode, learn what to do.
Follow these steps. Try using Touch ID after each step:
Still not working?
If the previous steps didn't help, you see "Failed—unable to complete Touch ID setup", or either of the following happen when you go to Settings > Touch ID & Passcode, take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:
If you need to enter your passcode
You might need to enter your passcode or Apple ID instead of using Touch ID in these situations:
If Touch ID isn't working on your iPhone or iPad - Apple Support
Unable to activate touch id