Unable to connect cellular provider

There are times when I leave a zone that has no cel nor wifi service that I am unable to automatically reconnect to cellular service once back in zone.

Turning cel on and off, wifi on and off, airplane mode on and off to not work.

I have to hard reboot the phone. Then all is good.

Again this only happens after being in a location that has no signal.

iPhone 8, iOS 12

Posted on Mar 19, 2019 12:04 PM

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2 replies

raina_b22

Community Specialist

Mar 20, 2019 9:59 AM in response to Randy-12

Hi there, Randy-12.

I see that, after you've been outside of your cellular provider's service area, you have to restart your iPhone in order to connect again. I'm happy to help.

If you see No Service or Searching on your iPhone or iPad -- You may not be seeing the message when this happens, but the steps in this article can help.

Take care.

Randy-12 Author

Level 7

20,157 points

Mar 20, 2019 10:04 AM in response to raina_b22

Like the article says .....restart the phone

So I guess that is what I'll continue to do when this happens.

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Unable to connect cellular provider