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Level 1

4 points

Cellular Data

My iPhone 11 seems to not be able to connect to cellular data (no bars, no LTE).

It was working normally until yesterday when it shut down without warning. When I turned it back on, the area where the cell bars should be just said Searching... it also won't hold a Wifi signal for more than a few minutes at a time now.

So far, I've:

turned cellular data on and off
turned airplane mode on and off
restarted my phone several times
taken my sim card out and put it back in
reset my network settings

Unfortunately, none of this has worked. How can I fix this issue?

iPhone 11, iOS 14

Posted on Apr 14, 2021 11:18 PM

Best reply

ProustGiulio

Level 10

208,283 points

Posted on Apr 14, 2021 11:26 PM

Reading the troubleshooting steps you already performed (to no avail), I suggest that you contact your cellular carrier and ask if everything is okay on their side.

If the issue persists, contact Apple Support directly, using this link:--> Get Support

Regards

Giulio

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Cellular Data

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