Airplane on phone when airplane mode is not turned on

This happened today. I saw it on my iPhone X. I checked and airplane mode was off. I looked at my watch and it was on on there. I turned it off there. It still shows it being off on my phone, but the airplane is still in the upper right hand corner.


thanks

Joe

iPhone X, iOS 12

Posted on Mar 19, 2019 2:00 PM

Reply
5 replies

Mar 20, 2019 1:07 PM in response to jazzhand

Hello jazzhand,


​Thank you for using the Apple Support Communities. I see you have a question about Airplane Mode on your iPhone and Apple Watch.


If I understand correctly, you're seeing that Airplane Mode is off in your Control Center or Settings, but you still see the icon on your iPhone; is that correct?


Are you mirroring your Airplane Mode settings between devices as shown here? Use Airplane Mode on your iPhone, iPad, iPod touch, and Apple Watch. You can check by opening the Apple Watch app from your iPhone X, and then tapping General > Airplane Mode > Mirror iPhone.


Are you able to use both Wi-fi and cellular still?


If you restart your iPhone, does the icon disappear? Restart your iPhone, iPad, or iPod touch


I hope this helps get you started.


Cheers.

Mar 20, 2019 2:49 PM in response to jazzhand

Hi jazzhand,


Thank you for following up. To clarify one point, when you turn Airplane Mode off on your Apple Watch, it's normal that it would stay on on your iPhone, covered in this link: Status icons and symbols on Apple Watch


It does sound like there might be a few things to look at still. It sounds like you're able to toggle Airplane Mode off on your Watch, but it seems to be turning back on. Have you noticed any pattern to this, like when you're working out, when using a particular app or function on your Apple Watch or iPhone, or when either device has been turned off and on?


Also, it sounds like this may have happened for the first time when you made this post; is that right? Do you recall making any changes to your device beforehand?


Are your iPhone and Apple Watch both updated? If not, that would be a great step to take:


How to back up your iPhone, iPad, and iPod touch


Update your iPhone, iPad, or iPod touch


Update your Apple Watch


Kind regards.

Mar 20, 2019 1:16 PM in response to sterling r

It stayed on on my watch, even though I went in and turned it off there. It stayed on on my iPhone, even though I turned it off. Today, I noticed that it was on again on my watch, but not on my phone. This was after restarting. It is so strange. I think cellular was working, as well as wifi. What could be making it turn itself on?

thank you!

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Airplane on phone when airplane mode is not turned on

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