I'm using a MacBook Pro 13' (late 2013)
When i open app store and sign in
There has a error message that the content is " An unexpected error occurred while signing in. The data couldn't be read because it isn't in the correct format"
please help me fix it!
thank you!
MacBook Pro 13", macOS 10.14
Hello TheoDinh,
Thanks for asking the Apple Support Communities for help with the App Store. I am happy to check this out with you.
1. I recommend quitting the App Store using the words App Store up on the Menu Bar, then choosing Quit. Then, hold the shift key on the keyboard while you re-open the App Store. Once it opens, go ahead and try signing in again.
2. If you still have trouble, please go through this help article: If you can't connect to the App Store, iTunes Store, or Apple Books - Apple Support
Thanks and have a wonderful day.
If you are still at a lose.
Quit all running apps including the App Store—
From /Applications/Utilities/Terminal.app copy and paste
defaults delete com.apple.appstore.commerce Storefront
reboot and try again.
Verify your software is up to date:
Download macOS Mojave 10.14.3 Combo Update - Apple Support
v362xw@byom.de
your account has been disabled in th app store and itunes
can't connect App Store