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purchase could not be completed message keep popping up each time i try to purchase something with my appstore

I need a solution to this please

iPhone 7 Plus, iOS 12

Posted on Mar 21, 2019 9:24 AM

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Posted on Mar 22, 2019 3:25 AM

If you are also getting a message to contact iTunes Support you should contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

1 reply
Question marked as Best reply

Mar 22, 2019 3:25 AM in response to jannik34

If you are also getting a message to contact iTunes Support you should contact iTunes Support (these are user forums, not iTunes Support) :

- go to http://www.apple.com/support/itunes/ww

- click on your country's flag (the country where you live, and which is therefore the country on your account)

- click on Contact Support towards the top right

- click on Get Help under 'Talk To Us'

purchase could not be completed message keep popping up each time i try to purchase something with my appstore

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