Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Watch won’t connect to update

My Apple Watch has not updated. When I tried to do it manually, I got a message saying it would not connect to my phone. Suggestion was to turn off airplane mode. It is not in airplane mode.

It’s a first generation watch.

Apple Watch

Posted on Mar 22, 2019 6:08 AM

Reply
Question marked as Best reply

Posted on Mar 22, 2019 6:56 AM

I fixed it this way:


  1. Turn off your Apple Watch.
  2. Forget the 2.4GHz and 5GHz Wi-Finetworks on your iPhone. (Settings > Wi-Fi).
  3. Turn off Bluetooth on the iPhone (Settings > Bluetooth).
  4. Connect to the 2.4GHz network on your iPhone, and then re-enable Bluetooth.
  5. Now, turn on the Apple Watch.


Similar questions

6 replies

Watch won’t connect to update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.