Photo stream isn’t work

All the settings are on and still not sharing photos in my photo stream since I got a iPhone XS Max.

iPhone XS Max, iOS 12

Posted on Mar 22, 2019 10:46 AM

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Question marked as Top-ranking reply

Posted on Mar 22, 2019 11:22 AM

Is your iPhone set to take the photos in the space saving HEIC format? (Using HEIF or HEVC media on Apple devices - Apple Support)


My Photo Stream is a rather old and does not support the new formats. See: My Photo Stream - Apple Support


Photo formats that you can use with My Photo Stream

My Photo Stream supports JPEG, TIFF, PNG, and most RAW photo formats. My Photo Stream doesn't support video or Live Photos.


If you want to use My Photo Stream, set the iPhone to take the photos in the JPEG format. Or use iCloud Photos to transfer your photos to your computer. Then you can also transfer videos or Live Photos and Portrait Mode photos.



2 replies
Question marked as Top-ranking reply

Mar 22, 2019 11:22 AM in response to raingirlz

Is your iPhone set to take the photos in the space saving HEIC format? (Using HEIF or HEVC media on Apple devices - Apple Support)


My Photo Stream is a rather old and does not support the new formats. See: My Photo Stream - Apple Support


Photo formats that you can use with My Photo Stream

My Photo Stream supports JPEG, TIFF, PNG, and most RAW photo formats. My Photo Stream doesn't support video or Live Photos.


If you want to use My Photo Stream, set the iPhone to take the photos in the JPEG format. Or use iCloud Photos to transfer your photos to your computer. Then you can also transfer videos or Live Photos and Portrait Mode photos.



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Photo stream isn’t work

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