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Jhunter04 Author

Level 1

4 points

CPU Power Management

I am getting this panic report. It has happened a couple times in the past few hours. Can anyone give me any guidance?

Anonymous UUID: D8473E6B-F2A3-1EA7-1141-515CA0DFF810

Fri Mar 22 14:44:13 2019

*** Panic Report ***

Machine-check capabilities: 0x0000000000000806

family: 6 model: 23 stepping: 6 microcode: 1551

signature: 0x10676

Intel(R) Xeon(R) CPU X5482 @ 3.20GHz

6 error-reporting banks

Processor 0: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001084200e0f

Processor 1: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001080200e0f

Processor 2: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000084200e0f

Processor 3: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000080200e0f

Processor 4: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001084200e0f

Processor 5: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200001080200e0f

Processor 6: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000084200e0f

Processor 7: IA32_MCG_STATUS: 0x0000000000000005

IA32_MC5_STATUS(0x415): 0xb200000080200e0f

panic(cpu 6 caller 0xffffff800781796a): "Machine Check at 0xffffff7f89b41222, registers:\n" "CR0: 0x000000008001003b, CR2: 0x00000001079c90a7, CR3: 0x000000000aaa7000, CR4: 0x0000000000002660\n" "RAX: 0x0000000000000000, RBX: 0xffffff80412c4000, RCX: 0x0000000000000001, RDX: 0x0000000000000000\n" "RSP: 0xffffff83acfd3d40, RBP: 0xffffff83acfd3d70, RSI: 0x0000000000000001, RDI: 0xffffff83a144e148\n" "R8: 0x7ffffffffffffffe, R9: 0x0000018068da8f81, R10: 0x0000000000000000, R11: 0x00000000e0000000\n" "R12: 0x0000000000000001, R13: 0xffffff8040d87d40, R14: 0x0000000000000148, R15: 0xffffff7f89b5ee20\n" "RFL: 0x0000000000000046, RIP: 0xffffff7f89b41222, CS: 0x0000000000000008, SS: 0x0000000000000010\n" "Error code: 0x0000000000000000\n"@/SourceCache/xnu/xnu-2782.70.3/osfmk/i386/trap_native.c:168

Backtrace (CPU 6), Frame : Return Address

0xffffff83a13bde90 : 0xffffff800772ae01

0xffffff83a13bdf10 : 0xffffff800781796a

0xffffff83a13be070 : 0xffffff80078346df

0xffffff83acfd3d70 : 0xffffff7f89b3a1e9

0xffffff83acfd3e60 : 0xffffff7f89b395b4

0xffffff83acfd3f20 : 0xffffff8007818b0e

0xffffff83acfd3f40 : 0xffffff8007741f6b

0xffffff83acfd3f90 : 0xffffff80077424b0

0xffffff83acfd3fb0 : 0xffffff8007811867

Kernel Extensions in backtrace:

com.apple.driver.AppleIntelCPUPowerManagement(218.0)[B659F364-9486-3602-A55E-BD7D8E1815B2]@0xffffff7f89b37000->0xffffff7f89b61fff

BSD process name corresponding to current thread: kernel_task

Boot args: nvda_drv=1

Mac OS version:

14F2511

Kernel version:

Darwin Kernel Version 14.5.0: Sun Jun 4 21:40:08 PDT 2017; root:xnu-2782.70.3~1/RELEASE_X86_64

Kernel UUID: 9CB959EF-B0D4-3046-98E1-53536EA95A4F

Kernel slide: 0x0000000007400000

Kernel text base: 0xffffff8007600000

__HIB text base: 0xffffff8007500000

System model name: MacPro3,1 (Mac-F42C88C8)

....Reduced for character count....

Mac Pro

Posted on Mar 22, 2019 1:06 PM

Similar questions

11 replies

BobHarris

Level 9

53,159 points

Mar 22, 2019 3:08 PM in response to Jhunter04

Please post a few of the most recent Panic reports. Several would be good so we can see if there is a trend. Also a .panic report generally includes the list of installed kernel extensions. That is very often a clue about what might be going on.

Look for the Kernel Panic reports at:

Finder -> Go -> Go to Folder -> /Library/Logs/DiagnosticReports

<http://support.apple.com/kb/ht2546>

<http://support.apple.com/en-us/HT200553>

The panic report should have "panic" in the file name.

You can use the "Additional Text" box when you Reply

BobHarris

Level 9

53,159 points

Mar 22, 2019 4:20 PM in response to Jhunter04

com.nvidia.CUDA 1.1.0

com.nvidia.web.GeForceWeb 10.0.5

com.nvidia.web.NVDAGM100HalWeb 10.0.5

com.nvidia.web.NVDAResmanWeb 10.0.5

Can you uninstall the above kernel extensions? At least as an experiment?

HYMP151F72CP4N3-Y5

Is this 3rd party RAM? While I suspect this has nothing to do with RAM, anytime there is 3rd party RAM it is always something to keep in the back of our minds.

Then again, it is possible this is Apple provided RAM, so if that is the case, just ignore my ramblings.

Jhunter04 Author

Level 1

4 points

Mar 23, 2019 9:55 AM in response to BobHarris

Ok, I've gotten a chance to do a couple things: I switched the Graphics Driver from NVIDIA Web Driver to OS X Default Graphics Driver. After doing this, I was unable to see the two projectors that are getting content. I have reverted back. But, while making this adjustment, I got two panic logs today.

I've also had the chance to pull all the panic logs from this week:

First crash 3.20

3.20 Panic on startup after a shutdown

3.20 Panic during startup

3.20 Panic during startup 2

3.20 Panic during startup 3

3.20 Panic 6

3.20 Last Panic

I've just realized that "3.20 Panic during startup" thru "3.20 Last Panic" were not during startup but after the computer had restarted and was sitting with a single image on both projectors. I was out of the room at dinner, was informed of "projectors flashing on and off" but did not check the panic logs until late last night.

On 3.21 I had no Panics but was running the system the same as 3.20 and 3.22

3.22 Logs

3.22 first

3.22 second

3.22 third

3.22 Previously posted 1

3.22 Previously posted 2

3.22 Previously posted 3

And now for the ones from today:

3.23 First

3.23 Second

At this point, I need NVIDIA to run the two external projectors. I do have a Mac Mini that I am going to start setting up as a backup.

Options I have for this machine:

Update software-It should be able to go to OSX10.11

Also, thank you so much for your help in going thru these logs to possibly find anything.

Jhunter04 Author

Level 1

4 points

Mar 22, 2019 4:57 PM in response to BobHarris

When I get a chance, I will work to uninstall these.

It is possible this is 3rd party RAM. This is a work computer that was purchased 4 or 5 years ago and then an employee added things. It is possible it may have been this RAM.

While I turned the system off during dinner. Since the ~245 panic, I have not encountered the issue since. The biggest change I made was to quite Safari.

Jhunter04 Author

Level 1

4 points

Mar 22, 2019 3:41 PM in response to BobHarris

Last crash

2nd to last crash

I'll be starting the machine in just a bit and will pull the previous panic logs from today.

Jhunter04 Author

Level 1

4 points

Mar 22, 2019 5:23 PM in response to BobHarris

Just got a panic. This time with Safari closed, so out goes that theory.

815 report

I haven't had a chance to look at the other suggestions yet.

BobHarris

Level 9

53,159 points

Mar 22, 2019 5:34 PM in response to Jhunter04

You might also try a SMC reset

Jhunter04 Author

Level 1

4 points

Mar 22, 2019 1:45 PM in response to Jhunter04

Previously I did have Safari running and monitoring the status of two projectors. Since closing Safari. The computer has not rebooted.

Eric Root

Level 10

684,045 points

Mar 23, 2019 10:53 AM in response to Jhunter04

 NVIDIA

Can you try uninstalling it as a test as Bob suggested? It is showing in every panic log.

Jhunter04 Author

Level 1

4 points

Mar 23, 2019 11:49 AM in response to Eric Root

I haven't been able to try this yet, but I did discover that the CUDA driver (which is related to NVIDIA) could be updated. I have updated this and will see how the rest of the afternoon goes.

Jhunter04 Author

Level 1

4 points

Mar 27, 2019 11:32 AM in response to BobHarris

It appears that it was that the CUDA portion of this software was not up to date. Since the update on Saturday, the computer has been stable. And I have also doubled it's workload.

CPU Power Management