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User profile for user: mfein
mfein Author
User level: Level 1
27 points

Kernel Panics (2 in 2 Days) MacBook Pro Mid 2015 - Would appreciate any assistance

Hardware Information:


    MacBook Pro (Retina, 15-inch, Mid 2015)

macOS Mojave 10.14.6 (18G4032)

    MacBook Pro Model: MacBookPro11,5

    2.5 GHz Intel Core i7 (i7-4870HQ) CPU: 4-core

    16 GB RAM - Not upgradeable

        BANK 0/DIMM0 - 8 GB DDR3 1600 

        BANK 1/DIMM0 - 8 GB DDR3 1600 

    Battery: Health = Normal - Cycle count = 81

Video Information:

    AMD Radeon R9 M370X - VRAM: 2 GB

    Intel Iris Pro - VRAM: 1536 MB

        Color LCD (built-in) 2880 x 1800


Have had 2 kernel panics, 5/5/20 and 5/6/20. Any help would be appreciated.


See reports here:


Tue May 5 19:22:16 2020


*** Panic Report ***

panic(cpu 0 caller 0xffffff7f8cdf967d): GPU Panic: mux-regs 2 0 20 0 0 8 severity 3 WS-ready 1 switch-state 0 IG FBs 1 EG FBs 0:0 power-state 9 3D idle HDA idle : sleep settle timeout 0 5 0 5 50: 49365778p0a5_1032012P7,8_0p8F5_0p8E5_0p8D5_0p8C5_0p8B5_0p8A5_4P0,7_0P5,0_17267iD5_8326p0F8_1p0E8_0p0D8_0p0C8_1p0B8_0p0A8_0P4,5_0P6,4_0p0a8_939iE6_8561iD5_10545iD5_509iD3_2352p0a5_11095p0a8_1820893P9,6_4966P8,9_33P7,8_0p8F5_0p8E5_0p8D5_0p8C5_0p8B5_0p8A5_4P0,7_0P5,0_3482p0a5_31712p0F8_0p0E8_0p0D8_1p0C8_0p0B8_0p0A8_0p0a8_935iE6_1235p0F5_3p0E5_0p0D5_0p0C5_1p0B5_0p0A5_373iD3_54470p0F8_1p0E8_0p0D8_1p0C8_1p0B8_2p0A8_0P4,5_0P6,4_10868iE6_20099iD3_0p0a5_


Wed. May 6, 2020

 2020-05-06 17:29:09 Kernel Panic (2 times)


        Details:


            panic(cpu 0 caller 0xffffff7f8cdf967d): GPU Panic: mux-regs 2 0 20 0 0

             8 severity 3 WS-ready 1 switch-state 0 IG FBs 1 EG FBs 0:0 power-stat

            e 9 3D idle HDA idle : sleep settle timeout 0 5 0 5 50: 49365778p0a5_1

            032012P7,8_0p8F5_0p8E5_0p8D5_0p8C5_0p8B5_0p8A5_4P0,7_0P5,0_17267iD5_83

            26p0F8_1p0E8_0p0D8_0p0C8_1p0B8_0p0A8_0P4,5_0P6,4_0p0a8_939iE6_8561iD5_

            10545iD5_509iD3_2352p0a5_11095p0a8_1820893P9,6_4966P8,9_33P7,8_0p8F5_0

            p8E5_0p8D5_0p8C5_0p8B5_0p8A5_4P0,7_0P5,0_3482p0a5_31712p0F8_0p0E8_0p0D

            8_1p0C8_0p0B8_0p0A8_0p0a8_935iE6_1235p0F5_3p0E5_0p0D5_0p0C5_1p0B5_0p0A

            5_373iD3_54470p0F8_1p0E8_0p0D8_1p0C8_1p0B8_2p0A8_0P4,5_0P6,4_10868iE6_

            20099iD3_0p0a5_



MacBook Pro 15", 10.14

Posted on May 6, 2020 4:44 PM

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User profile for user: mfein
mfein Author
User level: Level 1
27 points

Posted on May 25, 2020 3:55 PM

Since I've had continuing problems I did the following: discontinued using my 2T WD External Drive (it was over 9 years old and I had replaced the USB cable recently, its had enough spins), downloaded Mojave MacOS 10.14.6 installer and created a boot drive on a USB stick, wiped my SSD drive and reinstalled the macOS. Reinstalled from my Time Machine back-up on my Thunderbolt drive and I'm back running. So far no problems other then some weirdness with my Mac Mail app. I also ran Apple Diagnostics and of course the app did not find any problems. If I get any more issues I'm not sure what I will do. I'm very hesitant to upgrade to Catalina. The only thing I miss is the notes, reminders, and Messages are no longer synced with my iPad and iPhone.

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User profile for user: mfein
mfein Author
User level: Level 1
27 points

May 25, 2020 3:55 PM in response to Grant Bennet-Alder

Since I've had continuing problems I did the following: discontinued using my 2T WD External Drive (it was over 9 years old and I had replaced the USB cable recently, its had enough spins), downloaded Mojave MacOS 10.14.6 installer and created a boot drive on a USB stick, wiped my SSD drive and reinstalled the macOS. Reinstalled from my Time Machine back-up on my Thunderbolt drive and I'm back running. So far no problems other then some weirdness with my Mac Mail app. I also ran Apple Diagnostics and of course the app did not find any problems. If I get any more issues I'm not sure what I will do. I'm very hesitant to upgrade to Catalina. The only thing I miss is the notes, reminders, and Messages are no longer synced with my iPad and iPhone.

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User profile for user: mfein
mfein Author
User level: Level 1
27 points

May 7, 2020 3:41 AM in response to Grant Bennet-Alder

Thanks for the tip. Unfortunately I've turned off both of those options for quite awhile. They were causing kernel panics before. Honestly when I was on High Sierra it was bullet proof and no problems. Moving to Mojave was a mistake and I've had different problems (Time Machine backups and the prevent sleep option was a major problem). I've avoided a complete wipe and reinstall, but I may have to do it.

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User profile for user: mfein
mfein Author
User level: Level 1
27 points

Jun 5, 2020 9:37 AM in response to mfein

No problems since fresh install of macOS Mojave. Since I did a fresh install I did the upgrade to Catalina 10.15.5 and have had no problems. I now have syncing running between Notes, Reminders, and Messages. That annoyance is now gone. TheMacBook Pro seems to be more responsive, especially with log off and on, restart and shutdowns.

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Kernel Panics (2 in 2 Days) MacBook Pro Mid 2015 - Would appreciate any assistance

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