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It has taken the $15 from the gift card AND charged my credit card $15 as well!!

I am TRYING to use and iTunes gift card. somehow, it has taken the $15 from the gift card AND charged my credit card $15 as well!!

I want the $15 BACK on my credit card and I would STILL like to make my purchase FROM the GIFT CARD!!!

Even with a $30 credit, it keeps trying to bill my card AGAIN!!!!



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Posted on Mar 22, 2019 1:17 PM

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Posted on Mar 22, 2019 1:23 PM

visit reportaproblem.apple.com 


Request a refund for an App Store or iTunes Store purchase

https://support.apple.com/en-ca/HT204084


View your Apple ID balance

https://support.apple.com/en-ca/HT202359 

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It has taken the $15 from the gift card AND charged my credit card $15 as well!!

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