Apple Events app on Apple TV gets white or black screen since being updated.

Was about to reply much the same. I at least get a working app if I change my region to New Zealand.

Doesn’t stick if I change back to Australia. There is obviously some sort of screwed up link associated with Australian region set.

Come on Apple... get it fixed.

Delete the app and reinstall

mine is working is working ;)

It’s quite easy, Australian guys found it, just change your country for, let’s say USA and it works. I’m in Quebec, Canada and I had to do this to watch the presentation yesterday. But, that’s really a stupid thing from Apple. They where already checking from which country we are watching from, all they had to do is put a simple phrase on screen saying “Sorry, not available in your country”!!!

I observed the same problem. My region is set to France because I live in France and after changing the region to Germany the app started working. However, this is a bypass, not a solution.

Contact support 

https://getsupport.apple.com/

you can watch live on Apple Website,

maybe you can airplay it?

https://www.apple.com/apple-events/livestream/

i get this on that site for my time zone:

“Apple Special Event. March 25, 2019.

From the Steve Jobs Theater, Cupertino, CA.

Watch on March 25 at 10 a.m. PDT”.

or perhaps the app will work once it’s time?

What’s CDN? Canada? I’m in Canada , it works.

I coukdn’t find any other reports either. OP says others in Australia are affected.

The way you describe it, sounds like it’s invisible and failing to display altogether. There’s an error in the coding and only Apple can fix it.

tell Apple

Apple Feedback

https://www.apple.com/feedback/

Try changing your country.

Assuming your Apple TV software is up to date?

Also In settjngs>Apps, perhaps make sure those are set to automatically update as well, in case they update the app to be working in time. (In the App Store. Under purchases, it will tell which apps recently updated)

so I'm thinking this might be a regional thing (maybe a CDN problem?)

I can see the logic in it being CDN (content delivery network) related. Although there have to be routines in place to discover unintentional differences.

Same issue.

I’ve removed app. Restarted. TV. Added app

I’ve logged out of my AppleID and logged back in.

Still just a a blank screen when I open Apple Events. Is there any Apple Support folks reading these discussions?

Joining the reports here of the Apple Events app not working since the update on Apple TV 4K in Australia.

App is up to date (it stopped working after the update a few days ago).

Apple TV software is up to date.

Internet connection is working perfectly.

Running the app, all you see is a blank screen in the default background colour (light or dark depending on the time of day or option chosen in preferences).

I've uninstalled and reinstalled the app, restarted the Apple TV from Preferences and pulled the power on it to force a hard restart; the app still doesn't work.

I'm not seeing any reports of this on the Apple TV subreddit so I'm thinking this might be a regional thing (maybe a CDN problem?)