Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I bought an iPhone 7 off someone online, told me the phone was reset but iCloud is still signed in

i bought an iphone 7 off someone online, told me the phone was reset but when i turn it on, iCloud is still signed in. how can i get it removed ? the person does not respond to me no more.



[Re-Titled by Host]

iPhone 7

Posted on Mar 23, 2019 12:01 AM

Reply
Question marked as Best reply

Posted on Mar 23, 2019 6:19 AM

You will need to contact the previous owner to have them log out of iCloud or go to iCloud.com/Find My Phone and erase the device, then remove it from their account. If you can’t do that, the device is useless.


Activation Lock - Turn off Find My iPhone 

1 reply

I bought an iPhone 7 off someone online, told me the phone was reset but iCloud is still signed in

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.