I upgraded to 10.14.3 and now my internal microphone will not work with magicjack. Using sound control in system preferences the microphone appears to be working but all the people I call cannot hear me talking. Magicjack has answers. Apple support had no answers. I am using a mid 2012 MacBook Pro
MacBook Pro 13", macOS 10.14
Did you use the privacy control to allow magic jack access to the microphone?
Did you use the privacy control to allow magic jack access to the microphone?
Hi Keith I had set the privacy control previously but I decided to do a different process. I first restarted my computer using the reset procedures for zapping the pram. After reset I toggled all the setting off an on, then reset start of magicjack and it worked. I had not reset the pram before and I suspect that must have something to do with the process. Thanks again it prompted me to try a process that worked.
How old is your magicJack? Have you installed the latest upgrade for the Mac magicJack software? It may simply be incompatible with Mojave and that could explain your dropped audio.
I updated and reinstalled the latest magicjack software as per magicjack support results were the same. MJ is less than 2 years old. I used it several time a day with no issues. I have a backup unit and we tried it with the same results. I have ordered an external usb microphone and will see if that solves my problem. I have been an Apple user since the IIe and was a certified Apple Certified Service provider until 2010 and know most of the field service type stuff to try but I am not a S/W only Hardware MSEE. Thanks for the reply. I retired and all of my Apple Contacts are gone and I live in Southeast Asia now. My access to information is restricted to the Internet.
internal microphone
