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Level 1

5 points

my iPhone will not turn on at all

I have charged it, and it is just black screen nothing is happening

iPhone XR, iOS 12

Posted on Mar 24, 2019 11:50 AM

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Level 10

208,524 points

Posted on Mar 24, 2019 1:14 PM

We can't diagnose that kind of issue remotely, sorry.

Try these instructions: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you get no help, have your device inspected making an appointment at an Apple Store or Authorized Service Provider: Apple–LocationSelector

Regards

Giulio

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1 reply

Top-ranking reply

Level 10

208,524 points

Mar 24, 2019 1:14 PM in response to bcobo85

We can't diagnose that kind of issue remotely, sorry.

Try these instructions: If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

If you get no help, have your device inspected making an appointment at an Apple Store or Authorized Service Provider: Apple–LocationSelector

Regards

Giulio

Reply

my iPhone will not turn on at all

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