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Safari won't open!

Hoping someone has advice... I'm unable to open Safari- it's completely unresponsive - after clearing my browsing history. I don't think this should have anything to do with it, but that's the only setting I've touched. I noticed this morning that my browser was redirecting me to Bing - annoying - and I read that clearing history is among the possible remedies?? Any thoughts??

Posted on Mar 26, 2019 9:15 AM

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Question marked as Best reply

Posted on Mar 26, 2019 9:21 AM

 1. Remove Adware


     Use  the latest release of Malwarebytes for Mac to remove malware/adware installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.


 2. Additional steps to take if necessary 


  1. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 


  4. Restart your Mac. Relaunch Safari holding the Shift key down.      

1 reply
Question marked as Best reply

Mar 26, 2019 9:21 AM in response to julew9

 1. Remove Adware


     Use  the latest release of Malwarebytes for Mac to remove malware/adware installed on your Mac.

     For instructions:  Install Malwarebytes for Mac          Uninstall Malwarebytes for Mac

     Click the “Scan Now” button. Once done, quit Malwarebytes for Mac.

     Restart the computer and relaunch Safari holding the shift key down.


 2. Additional steps to take if necessary 


  1. Remove unknown extensions:  Safari > Preferences > Extensions

      https://support.apple.com/guide/safari/use-safari-extensions-sfri32508/mac

  2. Reset search engine:    https://support.apple.com/guide/safari/customize-your-search-ibrwe75c2a3c/mac


  3. Reset  Homepage.   https://support.apple.com/guide/safari/set-your-homepage-ibrw1020/mac 


  4. Restart your Mac. Relaunch Safari holding the Shift key down.      

Safari won't open!

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