document scanning on iphone7

Having a problem scanning document on iPhone7. After opening a new Notes, I don't see "more" or + sign after tapping to take me to scanning option. Only see "insert photo". Need go to scan option to scan document, convert to pdf and then send as attachment.


Will appreciate assistance.

iPhone 7, iOS 12

Posted on Mar 27, 2019 7:06 AM

Reply
1 reply

Mar 28, 2019 1:52 PM in response to hnajee

Hello hnajee,



Thanks for that info and for choosing the Apple Support Communities. If I understand correctly, you are having an issue with scan a document into a note on your iPhone. If you haven't already, make sure your iPhone is up to date, as the updates contain stability fixes that can resolve issues like yours, as well as important security updates to keep your iPhone safe. Then make sure you're following the steps in this Apple resource on the Notes app.



Update the iOS software on your iPhone, iPad, or iPod touch

Add attachments to notes on iPhone

Use Continuity Camera on your Mac



Cheers!

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document scanning on iphone7

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