CamScanner - Subsciption Cancellation and refund

Greetings,


I subscribed for the trial version which was costing me $2 odd however I have been charged $35 odd for the premium membership for one year which I didn’t subscribe for and I don’t need it. could you please help me with this and provide me the refund



thanks,

vivek

iPhone 6s, iOS 12

Posted on Mar 27, 2019 8:14 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 28, 2019 1:24 AM

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 


And to stop its auto-renewal : View, change, or cancel your subscriptions - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 28, 2019 1:24 AM in response to Vivekambidi

Purchases are considered final as you know, but you could try the 'report a problem' page to contact iTunes Support and see if they will refund you as a one-off : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 


And to stop its auto-renewal : View, change, or cancel your subscriptions - Apple Support

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CamScanner - Subsciption Cancellation and refund

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