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Payment Method Problem

Hello, I am writing

from Romania. My name is Jianu and I bother about a problem with the

payment method. I have put on the account a Visa card whose owner I am. The

account is: *****. I don’t know why the card was

automatically removed and when I want to put it back, do not let me and  get this message: "The payment method can

not be used with iTunes Store. Try again using another payment method." I

do not have another card and I want to put that one that I have always put. Thank

you !Have a nice day !



[Personal Information Edited by Host]

iPhone XS Max, iOS 12

Posted on Mar 27, 2019 9:13 AM

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Question marked as Best reply

Posted on Mar 27, 2019 9:51 AM

Contact iTunes Support. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide

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Payment Method Problem

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