Problem with payment methods


****


Hello Apple !

This card does not exist anymore (4562) . I close bank account already, but I have another card (4899) and I can not change card to pay for iCloud. In Apple store they told me , I suppose contact here in Apple website. Can we fixed that problem ?





[Image Edited by Moderator to Remove Personal Information]

Posted on Aug 20, 2020 2:38 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 20, 2020 2:40 AM

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. To resolve this, add a new payment method or update the billing information for your current payment method.


If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephonesupport https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

___________

 

Also see: Fix ‘Your Payment Method Was Declined’ Error In App Store https://www.addictivetips.com/ios/fix-your-payment-method-was-declined-error-in-app-store/. If you need more help here, use the support links above.

2 replies
Question marked as Top-ranking reply

Aug 20, 2020 2:40 AM in response to AdrianAdamek

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005. To resolve this, add a new payment method or update the billing information for your current payment method.


If you need additional help, use this support link from the document https://support.apple.com/contact  or use:

 

Apple telephonesupport https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

 

Apple Support Twitter https://twitter.com/AppleSupport There may be an hour or so wait.

 

iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

___________

 

Also see: Fix ‘Your Payment Method Was Declined’ Error In App Store https://www.addictivetips.com/ios/fix-your-payment-method-was-declined-error-in-app-store/. If you need more help here, use the support links above.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with payment methods

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.