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synchronizing error for outlook and @me.com account

when I get my mail, I get an error message that states: "Task Synchronizing Folders for *** reported error (0x800CCC0E) Outlook cannot synchronize subscribed folders. I had a Mac before and I have an Icloud account. My ISP is Earthlink.

WHat do I need to do to fix this?

Thanks


[Email Edited by Host]

Windows, Windows 10

Posted on Mar 27, 2019 10:09 AM

Reply
Question marked as Best reply

Posted on Mar 27, 2019 10:14 AM

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.


Are you using an app-specific password?


https://support.apple.com/HT202304


As you are using a non-Apple app to access your email or other 

facilities, you are now required to use an 'app-specific' password in

place of your normal iCloud password. In order to do this you need to

set up two-factor authentication for your Apple ID, and for this you

need to have either a Mac running El Capitan or above, or an iOS device

running iOS9 or above.


https://support.apple.com/HT204915


https://support.apple.com/HT204397


If you are unable to set up two-factor authentication you should set up

2-step verification and use that to create an app-specific password

(see link below) . Then go to https://appleid.apple.com , select 'Password and Security';

click 'Generate an App-Specific Password' and follow the instructions.

Once you have the password, copy

it and paste it into the password field in the application instead of

your usual iCloud password. You should also keep a note of it (though

you can generate a new one if required).


https://support.apple.com/kb/HT204152


You will need to nominate a 'trusted device' - any phone capable of

receiving SMS messages. There will be a 2-day wait before you can

complete the process.


(A particular caveat (about 2-step only) - you will be issued with a

'Recovery Key' in case you lose your 'trusted device'. Make sure to

write this down and keep it in a safe place; if you lose both it and

your trusted device you will be permanently locked out of your ID.

You'd be surprised at the number of people who've posted here that

they've got themselves into just that position.)

Similar questions

1 reply
Question marked as Best reply

Mar 27, 2019 10:14 AM in response to Bajawill

It's a really bad idea to post your email address - it's an invitation to spam - and I've asked the Hosts to remove it.


Are you using an app-specific password?


https://support.apple.com/HT202304


As you are using a non-Apple app to access your email or other 

facilities, you are now required to use an 'app-specific' password in

place of your normal iCloud password. In order to do this you need to

set up two-factor authentication for your Apple ID, and for this you

need to have either a Mac running El Capitan or above, or an iOS device

running iOS9 or above.


https://support.apple.com/HT204915


https://support.apple.com/HT204397


If you are unable to set up two-factor authentication you should set up

2-step verification and use that to create an app-specific password

(see link below) . Then go to https://appleid.apple.com , select 'Password and Security';

click 'Generate an App-Specific Password' and follow the instructions.

Once you have the password, copy

it and paste it into the password field in the application instead of

your usual iCloud password. You should also keep a note of it (though

you can generate a new one if required).


https://support.apple.com/kb/HT204152


You will need to nominate a 'trusted device' - any phone capable of

receiving SMS messages. There will be a 2-day wait before you can

complete the process.


(A particular caveat (about 2-step only) - you will be issued with a

'Recovery Key' in case you lose your 'trusted device'. Make sure to

write this down and keep it in a safe place; if you lose both it and

your trusted device you will be permanently locked out of your ID.

You'd be surprised at the number of people who've posted here that

they've got themselves into just that position.)

synchronizing error for outlook and @me.com account

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