Files in iCloud are grayed out on ipad

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Level 1

49 points

Files in iCloud are grayed out on ipad

I’m trying to upload a file to the Cricket app on my ipad. The file has been converted and is in both iCloud and pages but won’t open?

iPad Pro, iOS 12

Posted on Mar 28, 2019 11:15 AM

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Answer 1

Top-ranking reply

Michael Black

Level 10

80,635 points

Mar 28, 2019 11:37 AM in response to aseletzky

Okay, the “cricut” app needs an image file. It cannot open a Pages document. See their own support site - http://learn.cricut.com/uploading-images-jpg-gif-png-bmp-svg-dxf-files

For support of their iOS app, there is http://inspiration.cricut.com/uploading-images-on-ios-is-here/ and their mobile images upload FAQ - https://help.cricut.com/hc/en-us/articles/360009432334-Mobile-Image-Upload-FAQ

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Answer 2

Mar 28, 2019 11:21 AM in response to aseletzky

What is “the cricket app” as there is no app in the App Store I can find simply named “cricket” (there are many apps with cricket in their name)? What file format does it use? What do you mean the file was converted? Is it a native Pages file, a text file, or something else?

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Answer 3

aseletzky Author

Level 1

49 points

Mar 28, 2019 11:26 AM in response to Michael Black

The Cricket is a cutting machine. There is an app. The file was a picture, pdf but I used another app to convert it and move it to icloud and pages. I need to upload it from there to the Cricket app to cut it out, but it is grayed out.

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Answer 4

aseletzky Author

Level 1

49 points

Mar 28, 2019 11:28 AM in response to aseletzky

“Cricut” design space

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Files in iCloud are grayed out on ipad

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