Why are all of my emails from a apple in a different language?

My language preference is set to English but all of my emails from Apple are in another language? I have no idea what they say. How do I change this?

thank you!

iPhone 8, iOS 12

Posted on Mar 28, 2019 3:39 PM

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Question marked as Top-ranking reply

Posted on Mar 31, 2019 9:15 AM

Hi Ckebs,


It sounds like you're having trouble with the language of the emails you're receiving, and I want to help.


Where are you seeing your preference as set to English?

You should be seeing this if you log into your account at the Apple ID website: http://appleid.apple.com

Select the Language and Contact Preferences option then make sure English is selected.


Let me know if that helps.


Thanks for using the Apple Support Communities.

1 reply
Question marked as Top-ranking reply

Mar 31, 2019 9:15 AM in response to Ckebs

Hi Ckebs,


It sounds like you're having trouble with the language of the emails you're receiving, and I want to help.


Where are you seeing your preference as set to English?

You should be seeing this if you log into your account at the Apple ID website: http://appleid.apple.com

Select the Language and Contact Preferences option then make sure English is selected.


Let me know if that helps.


Thanks for using the Apple Support Communities.

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Why are all of my emails from a apple in a different language?

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