server connection

My iphone looks like it's connected in all ways, it may get my email once, but after that it says "the connection to the server failed." I've checked everything. If I check later in the day, it will say it was updated hours earlier, and will not update. I check everything again. Sometimes it will work, then the next time it won't. Which server is it referring to - apple or my carrier? Help

iPhone 7 Plus, iOS 12

Posted on Mar 29, 2019 11:29 AM

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Posted on Mar 29, 2019 12:40 PM

I was able to connect with an Apple Tech. After exhausting all other things, he had me turn off my WI-FI and go back to my mailbox. When I went back into my Inbox, the email appeared and updated instantly. For some reason my WI-FI wasn't allowing email update. He suggested I get in touch with my internet provider. Thanks for your help.

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Question marked as Top-ranking reply

Mar 29, 2019 12:40 PM in response to razmee209

I was able to connect with an Apple Tech. After exhausting all other things, he had me turn off my WI-FI and go back to my mailbox. When I went back into my Inbox, the email appeared and updated instantly. For some reason my WI-FI wasn't allowing email update. He suggested I get in touch with my internet provider. Thanks for your help.

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server connection

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