App Store this morning notified me of half a dozen updates pending.
Successfully downloaded and installed all the non-Apple updates.
But on the same good, fast connection - and after reading this help document - the pending updates for Keynote, Numbers and Pages appear to have hung… no movement after a couple of hours!
Anyone else, please; any suggestions?
iMac with Retina 5K display, macOS 10.14
Thanks. After reading your comments and doing some more research, I rebooted (again) and tried installing each of the updates individually. That seemed to do the trick. Some how "update all" was causing them to hang up about 3/4 downloaded.
Thanks. After reading your comments and doing some more research, I rebooted (again) and tried installing each of the updates individually. That seemed to do the trick. Some how "update all" was causing them to hang up about 3/4 downloaded.
Just spent a useful 45 minutes on the phone with a very helpful tech support specialist at Apple.
As we were going through the usual troubleshooting steps (Safe Mode, log out log in etc), he was notified that there are known and reported issues with the MAS servers. Their engineers are working on them and they expect a fix within a 'few hours'.
Have you tried rebooting the computer?
Oh, you were getting a different experience: downloads either way did not start in my case. Yet - they were all the latest versions locally!
Surely a synch failure.
I think it might still be worth your while, logging out and back in… apparently that can force the synch to reset itself. Good luck, Dr_Bill :-)
That seems a little odd to me. Have you tried contacting Apple? I got through immediately and the support person had all the details at his fingertips and was thorough and helpful - as usual.
It didn't clear up for me until my restart the next day (Saturday) when those apps simply disappeared from my Updates tab.
Maybe sign out and sign back in to force your account login to resynch. I can send you my case number if that'd help!
Kappy - Yes, several times; also quitting App Store and some of its associated processes in Activity Monitor etc.
It's April 2 and mine is still doing this so I guess the engineers are still working on it!
MAS updates for Keynote, Numbers and Pages appear to be hung/stalled?
