You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Did this happen to you suddenly your macbook air have this dead blank black with lines on screen? You can turn off and turn on but no apple logo appears.. i did the reboot/reset but still the same. What did you do? And if you send it to service center how long the turnaround time and how much it costs you? Out of warranty here. Is it fixable?
MacBook Air 13", macOS 10.14
Hello nikkavalentine,
Thank you for using Apple Support Communities.
I understand that your MacBook Air is booting to a black screen with vertical lines. I would recommend starting by resetting the NVRAM on your MacBook Pro. Take a look at this article for the steps: Reset NVRAM or PRAM on your Mac - Apple Support
If you continue to have issues, I would suggest testing in safe mode, here is an article to help you with that: Use safe mode to isolate issues with your Mac - Apple Support
If you continue to have issues, get backwash us and we can go from there.
Best regards.
I still have the same issue after doing the steps you've told me. 🥺 Is this a major problem or it can be fixed without going to service center?? Here's a photo of the screen. This is the screen upon opening.
What might be the problem of my laptop? And why it happened? I took good care of it and i never let it fall.. also my laptop is not full in memory i barely save files on my laptop. Thank u
nikkavalentine,
From this it does appear that the MacBook Air will need service. You can use the following link for your repair options and pricing options.
Cheers.
Blank black screen with vertical lines macbook
