My new earphones do not work when I plug them in

My new earphones do not work when I plug them in, but I hear the music is still playing out loud on the phone when earphones are plugged in

they are not apple ones but say they are compatible with my iPhone 7

do I need to something on my phone ?

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iPhone 7 Plus, iOS 12

Posted on Mar 30, 2019 2:20 AM

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My new earphones do not work when I plug them in

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