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I got my AirPods from an apple store in another city 6 hours away from where I live, and I’ve only had them for one day. Afraid to drive ALL the way back, I searched people who’ve had recent problems, tried the solutions, and nothing worked. I connect my AirPods and they make the connection noise, however I go to play music and it doesn’t allow me to hear. The double tap feature works, the music is playing, however, No. Audio.
Hi there, JustinXGonzalez!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with your AirPods not playing sound and I’m happy to help! Check out this article with steps to take If the sound from your wireless headphones cuts out or is distorted. This article will give you the best steps to troubleshoot sound issues with your AirPods, as well as the steps to take if you continue to have issues.
Have a terrific day!
Hi there, JustinXGonzalez!
Thanks for reaching out to the Apple Support Communities! It sounds like you're having an issue with your AirPods not playing sound and I’m happy to help! Check out this article with steps to take If the sound from your wireless headphones cuts out or is distorted. This article will give you the best steps to troubleshoot sound issues with your AirPods, as well as the steps to take if you continue to have issues.
Have a terrific day!
Airpods won’t play music / video audio
