Since I updated to IOS 12.2 I have issues with Bleutooth audio and my BMW 3 series. IPhone X connects normally and Bleutooth audio works ok for just couple of minutes and then mutes.
Only deleting device and reconnecting helps again for 5 minutes. Then same issue.
Did anyone encounter the same issues and is there a solution to this.
Thanks
iPhone X, iOS 12
Hi,
this is is what helped for me until now (have made appointment with BMW anyway)
Did this his sequence last week and it’s still running like clockwork.
Pls let me know if this worked for you.
I’ve checked my IDrive software and it’s also the latest version so exactly same situation as you have.
I think that the best way to solve this problem on short notice is to downgrade to 12.1.4 again until this issue is solved.
There may have been a change within iOS 12.2 that may never be fixed. You could try waiting for 12.2.1 or 12.3 however that may not resolve the issue either. Also, waiting for one of those releases would definitely keep you from being able to roll back to 12.1.4. Your best option will be to contact BMW and see if they have, or will be, releasing a firmware update to be compatible with 12.2.
I’ve deleted the device and reconnected the Iphone again but did NOT sync the contacts and up to now the Bleutooth Audio seems to behave normally.
I checked the App box as well so these apps are now synced and also seem to behave as normal.
I’ll keep posting should the situation change.
Hi,
Thanks for your advice.
Tried it out and was ok for some time but then the same behaviour started again.
Have made appointment in garage to check everything out, as the car is only 3 months old.
Will keep you posted on the outcome of what has been done in the garage.
Hi,
Same issue for me.
Since iOS 12.2 upgrade I'm systematically disconnected after few minutes of use of bluetooth audio.
My car is BMW X3, phone iPhone Xs. Tested with other devices (also some Android ones), no problem at all. It occurs only with this new iOS 12.2 version.
That's pretty annoying, I didn't find any work-around so far (restarting device, forget it from the car, renew pairing, etc. ) nothing solve the issue. I can't use anymore bluetooth audio connection in my car.
Hi,
Thanks for your response.
I've applied this process but unfortunately it didn't help, the problem is still there.
I've noticed that the bluetooth audio is interrupted due to data transfer (car's display a message saying there is some bluetooth data transfer). I've deactivated the transfer option from the car (for my paired phone) and it works now. But as side effect, I'm no longer have my calls management in my car (history of calls for example).
That's a pity.....
Maybe iOS 12.2 now declares more bluetooth profiles than the audio and the car randomly use one of this new profil, trying to send data.
I have a 2019 X5. Same issues as above - iphone 8 IOS 12.3.1. My dealer updated the vehicle software. I went to pick up the vehicle today - still the same. No Bluetooth audio connectivity whatsoever.
Just followed one of the tips from this topic and seems to work. Disconnected the car and the phone. Forgot the car in my phone’s Bluetooth, deleted the phone from the car’s memory. Starter the pairing, did not sync the contacts.
I have iOS 12.3.1 and iDrive MT-001.058.004
Yes, forgetting the car in the phone, forgetting the phone in the car, reconnecting the device and not syncing the contacts does the trick. However, when I turned syncing contacts back on, everything seems to be working alright now. We’ll see for how long...
I have the latest firmware on my 2017 320i and the latest software on my iPhone XS.
Update: the problem seems to be caused by the official BMW Connected app for iPhone. Once I installed it, everything stopped working again. After uninstallation, restarting my phone and re-pairing it with the car, everything works again... It seems like a BMW’s problem...
Hi, checked if my vehicle needed to be updated and latest version is installed.
Unfortunately the same behaviour still persists but now after deleting and relinking the connection stays longer without issues. Had it twice in 2 months time.
I’ve Had the same thing. The issue was resolved when I removed the BMW connected drive app. There is currently an issue with the app and the latest iOS update that interferes with Bluetooth connectivity. The easy fix is delete the BMW app and your car Bluetooth audio connectivity will go back to normal. BMW will have to resolve the issue in conjunction with apple
Thank you.
I’ll follow then this procedure
Is that correct ?
Yup, exactly the same thing for me. I have the latest iDrive software but you’ve described exactly what’s happening.
really frustrating.
Bleutooth issues with BMW
