Keynote shows missing fonts -- Mojava vs. High Sierra problem

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Keynote shows missing fonts -- Mojava vs. High Sierra problem

I have created a couple of Keynotes presentations on a machine running High Sierra. When I open this keynote on a machine running Mojave, Keynote complains about missing fonts. However all these fonts are actually installed.

Some of these fonts are standard fonts (like Courier, Helvetica, Monaco), and some fonts were installed manually (e.g. https://fonts.google.com/specimen/Martel). So even if the operating system would install slightly different versions of the fonts, at least the manually installed ones should be really identically.

On the Mojava machine, I "replaced" these fonts with, well, themselves. Then it worked. Saving and opening the presentation again works fine. BUT: Now I see the same weird warning on the machine running High Sierra.

It looks as if Keynote "interprets" fonts differently on High Sierra and Mojava.

Notes:

both machines use Keynote version 9.0.
I already tried "validating" the fonts without success

Anyone any ideas?

Posted on Apr 2, 2019 12:57 AM

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YetAnotherJens Author

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23 points

Apr 2, 2019 3:51 AM in response to YetAnotherJens

OK, I have updated the Sierra machine to Mojave as well. Still the font problem.

I have played around. I assume it was something with an "Open Sans" font, although I have installed this font on both machines from the same source (https://fonts.google.com/specimen/Open%20Sans).

Apple, please: Fix this odd error message and dialog in keynote: "This presentation has missing fonts" has a button called "Show". So what do you expect to be shown? The missing fonts... haha.. What you actually get are ALL fonts, and the missing ones have a yellow warning sign (on which you cannot click or anything to get a human readable message.... after some experiments I figure out: you have to hover). This dialog is simply the "Replace Font" dialog. Please improve usability (e.g., by renaming the button in the first message box to "Replace Fonts", or actually filter out all fonts that do not have any problems.

Back to the problem at hand: It seems as if this is a known problem with the Open Sans font, because sometimes it is added in a document without the space ("OpenSans"). Anyway, it is very strange since I have two more or less identical machines (Mojave, Keynote, fonts loaded from the same source). Why do I get an error message only on one machine. Note that I played around, and whenever I fixed the presentation on one machine, I got an error on the other.

After some experiments I replaced the problematic fonts with some fancy pre-installed fonts to see them. Then I changed the font settings in the styles. And only then it worked.

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Keynote shows missing fonts -- Mojava vs. High Sierra problem

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