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Lost music

In a recent update, I lost over 2000 songs in my Itunes that were originally from CD's. Any way to restore this?


iPhone 6, iOS 12

Posted on Apr 2, 2019 12:04 PM

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Question marked as Top-ranking reply

Posted on Apr 3, 2019 7:20 AM

Is the view you are using the one that shows music on the iPhone? Like the one shown below:


Note that the view is On My Device/Music and in this view the greyed out songs are waiting to be added. However, there is an issue at the moment whereby iTunes fails to synchronise all the songs it is supposed to do at a Sync. The solution, until Apple fix the issue, is to Sync again, preferably without disconnecting the phone from iTunes.



... or are you looking at the (same) music in iTunes?

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Question marked as Top-ranking reply

Apr 3, 2019 7:20 AM in response to pltrwart

Is the view you are using the one that shows music on the iPhone? Like the one shown below:


Note that the view is On My Device/Music and in this view the greyed out songs are waiting to be added. However, there is an issue at the moment whereby iTunes fails to synchronise all the songs it is supposed to do at a Sync. The solution, until Apple fix the issue, is to Sync again, preferably without disconnecting the phone from iTunes.



... or are you looking at the (same) music in iTunes?

Apr 2, 2019 12:51 PM in response to pltrwart

First of all you should work out why the music has been lost, otherwise it may well disappear again.


  • What update are you referring to, iTunes, Windows or something else? If it was iTunes, which version are you now using?
  • Is it all of your music that is missing, or just some of it?
  • How do you know it's missing - that is, do you see any error messages or an explanation mark to the left of a missing song's title?


Once we have those answers, we can either find the missing music or suggest some ways of replacing it. Finding it would be the easier option, I'm sure.

Apr 2, 2019 2:36 PM in response to the fiend

When the Iphone loaded version IOS 12.1.4 a couple months back. Songs still show on my laptop, but have a circle to the left of them, and are not highlighted. They also won't play on computer or phone. I still have 3900 songs on my Iphone 6, but 2000 have vanished off the phone. I may have pushed the wrong proceedure and erased them off the phone, but wish to restore the music. Would this be due to Icloud?


Lost music

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