MacOS Server Service Stop

I constantly have log messages as follows: server com.apple.xpc.launchd[1] (com.PlantronicsUpdateService): Service only ran for 0 seconds. Pushing respawn out by 10 seconds.


I do not use Plantronics. How can I stop my Mojave 10.14 system (with the updated Server) from constantly trying to start this service? Help!

MacBook Pro 15", macOS 10.14

Posted on Apr 2, 2019 7:16 PM

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7 replies

Apr 3, 2019 1:11 PM in response to JamesEugene

Per that earlier documentation, Plantronics also uses the per-user ~/Library path, so you might also want to use the following search for your own local Library folder:


sudo find ~/Library -iname *plantronics* -print


That command differs from the earlier find command by one character; by the addition of the ~ tilde for the local path. In the Plantronics documentation linked earlier, the ~/Library looks in your local /Users/YourShortNameHere/Library folder. There can be other local ~/Library folders for other users, if they too were using the Plantronics software.


To find any files with that string anywhere in any of your local /Users's per-user files, including in their local /Library folders...


sudo find /Users -iname *plantronics* -print




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Apr 2, 2019 8:32 PM in response to JamesEugene

Again, Server isn’t involved here. This is how macOS starts pieces of macOS, of Server, and of other add-on apps. Have a complete and current backup. Then, check the list of left-over files at the bottom of that previously linked article, and remove any that might still be resident. One of those files is the plist that is involved here. You’ll then want to reboot.



Apr 3, 2019 9:09 AM in response to JamesEugene

The following command-line command will perform a case-independent search for any file with plantronics in its filename anywhere within the /Library path. Launch Terminal.app and issue the following one-line command:


sudo find /Library -iname *plantronics* -print

Spaces are important in the command line environment, so a cut-and-paste of that line into your Terminal.app session can be useful. You'll have to enter your admin password for the sudo. That admin password allows the find command to search without regard to what files your login might be able to access. The command makes no changes to your configuration.



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Apr 2, 2019 7:46 PM in response to JamesEugene

There's seemingly no connection here between Server and this Plantronics software.


Remove the Plantronix software?


Based solely on the specified plist filename, the following might describe the procedure to remove the Plantronix package:

https://www.plantronics.com/content/dam/plantronics/documents-and-guides/user-guides/HubDesktopInstallNotesConsumer.pdf


If that’s not it, check with Plantronix for assistance.

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MacOS Server Service Stop

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