pause and play button not working

For some reason on my MacBook Air the play/pause and the next and previous button has stopped working. I tried to restart my Mac but nothing still doesn't seem to work. Is there a way to fix this?

MacBook Air 13", 10.14

Posted on Apr 3, 2019 10:28 PM

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Question marked as Top-ranking reply

Posted on Apr 5, 2019 10:14 AM

Good morning LonnyE24,


Welcome to the Apple Support Communities!


I understand you are having issues with the playback on your MacBook Air. Are you asking about the keys on the keyboard or the buttons that you click in an application like iTunes?


If you have not already done so, please update to the latest version of macOS Mojave, which is currently 10.14.4.


How to update the software on your Mac


If the issue still persists after the software update, try resetting the SMC on your Mac.


How to reset the System Management Controller (SMC) on your Mac


Take care.

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Question marked as Top-ranking reply

Apr 5, 2019 10:14 AM in response to LonnyE24

Good morning LonnyE24,


Welcome to the Apple Support Communities!


I understand you are having issues with the playback on your MacBook Air. Are you asking about the keys on the keyboard or the buttons that you click in an application like iTunes?


If you have not already done so, please update to the latest version of macOS Mojave, which is currently 10.14.4.


How to update the software on your Mac


If the issue still persists after the software update, try resetting the SMC on your Mac.


How to reset the System Management Controller (SMC) on your Mac


Take care.

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pause and play button not working

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