PDP authentication failure Telstra M2M Sim Card

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FR4N Author

Level 1

8 points

PDP authentication failure Telstra M2M Sim Card

I have a brand new iPad internet. I am unable to connect or roam using cellular data.

Error notes is "Could not activate Mobile Data Network PDP authentication failure. "

I did also resets as described in other websites but still no luck.

I have also tried the same SIM card in another andriod device with no issue at all.

iPad Model MTHV2X/A , iOS 12.1.4 (16D57) Modem Firmware 1.03.08

iPad Pro, iOS 12

Posted on Apr 3, 2019 11:53 PM

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Answer 1

pedro d

Community Specialist

Apr 5, 2019 10:47 AM in response to FR4N

Hello FR4N,

Thank you for using Apple Support Communities!

I understand from your post that you are unable to connect to the internet on your new iPad. While the same sim card works in another Android device it is not working in the iPad. The following article has steps which may help resolve this type of issue:

If you see No Service or Searching on your iPhone or iPad - Apple Support

Best Regards.

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PDP authentication failure Telstra M2M Sim Card

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