Log in issue. My MacBook Pro is not getting login

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Level 1

8 points

My MacBook is not starting. It’s getting stuck during login.

MacBook Pro 15", macOS 10.13

Posted on Apr 4, 2019 1:36 AM

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Answer 1

Level 10

251,273 points

Safe Boot from the HD, (holding Shift key down at bootup), does the problem occur in Safe Mode?

Does CMD+r keys on startup work?

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Answer 2

Level 1

8 points

Thanks for your help. Those options didn’t work for me. Reinstalled OS at customer care Center.

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Answer 3

Level 10

251,273 points

OK, good luck.

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