macbook keep restarting

Happens during cpu heavy tasks(training models/running programs). After it restarts, it is very likely to restart again within a very short amount of time (the fan is always spinning super fast before it shuts down). Normally the problem goes away if I let the laptop sit for a while. Is this a heat dissipation issue?

panic report

MacBook

Posted on Apr 4, 2019 9:35 PM

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My 15” MacBook pro has an annoying issue; it will either stop suddenly and will not restart, or when I try to boot up after previously running, OK will not restart. In both instances, there is a black screen, and the fan is running. I can stop the My 15” MacBook pro has an annoying issue; it will either stop suddenly and will not restart, or when I try to boot up after previously running, OK will not restart. In both instances, there is a black screen, and the fan is running. I can stop the fan running with the on/off button. If left untouched for a while, the computer will boot up all OK as though nothing had happened. The MacBook is not overheating as I have an external fan. What can be causing this?
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1 reply

kaz-k

Level 9

51,504 points

Apr 4, 2019 11:00 PM in response to welcometoapplesupportcommuniti

Hi,

Run safe mode to isolate issue with your Mac.

https://support.apple.com/en-us/HT201262

If it doesn't help, run Apple diagnostics to check the hardware.

https://support.apple.com/en-us/HT202731

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macbook keep restarting

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