Macbook pro stuck on black apple logo screen with 18 minutes left of loading Mojave 10.14.4 latest update

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Macbook pro stuck on black apple logo screen with 18 minutes left of loading Mojave 10.14.4 latest update

My Macbook pro is stuck on the black apple logo loading screen with 18 minutes remaining for 4 hours. I can log into the log in screen when starting up (picture with sand dune) no problem then it goes through the time remaining (44 minutes remaining, 32 minutes remaining, etc until it gets to 18 minutes then stuck). Help, I am not very tech savvy so it needs to be simple lol. thank you

P.S. Using a coworker's computer to type this

MacBook Pro 15", macOS 10.14

Posted on Apr 5, 2019 7:58 AM

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Answer 1

Joseph_S.

Community Specialist

Apr 7, 2019 7:10 AM in response to Mindhunterk9

Hello Mindhunterk9,

Welcome to the Apple Support Communities. I understand that your MacBook Pro is unable to get past the loading screen because of some progress bars. It appears the MacBook Pro is still updating, but getting stuck.

Here're some articles that can help. If you need to, be sure to print them out or email them to a device you'll have when you are near your MacBook Pro to troubleshoot:

1. These will help since the Mac is not starting up: If your Mac doesn't turn on or start up - Apple Support

2 . Since the Mac is attempting to update, try doing the update itself through recovery and reinstall. This will show you how: How to reinstall macOS from macOS Recovery - Apple Support

Best regards.

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Macbook pro stuck on black apple logo screen with 18 minutes left of loading Mojave 10.14.4 latest update

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