Every time I go to iCloud Drive on the app store, it says,"App requires specific features not available on this device." I have an iphone xr

Every time I go to iCloud Drive on the app store, it says,"App requires specific features not available on this device." I have an iphone xr

iPhone XR, iOS 12

Posted on Apr 6, 2019 2:48 PM

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Question marked as Top-ranking reply

Posted on Apr 6, 2019 3:27 PM

Your iPhone contains a "Files" app. That app can do whatever you would like to do regarding iCloud Drive.


Why would you be searching for this iCloud Drive app? As I recall, it preceded the Files app and no longer offers you any features you don't already have.


5 replies

Apr 6, 2019 4:00 PM in response to sberman

I cannot even find the “icloud drive” app in the USA App Store, just the “Files” App, so I am curious how the OP even found it?


To the OP, iCloud Drive is the service, while the Files App is the iOS app to use that service in iOS 11 and 12 - see https://support.apple.com/en-us/HT201104 (that is, the iOS 9 and 10 “icloud drive” app was replaced in iOS 11 with the “files” app to access your iCloud Drive).

Apr 6, 2019 4:04 PM in response to Michael Black

I could not find "iCloud Drive" in the USA App Store either. I searched the App Store for both "iCloud Drive" and "Apple iCloud Drive" and failed both times.


But interestingly enough, when I used Spotlight to search for "iCloud Drive" on the iPhone, it did appear (in the USA App Store)! At that point, I was able to duplicate the OP's screenshot on my iPhone.

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Every time I go to iCloud Drive on the app store, it says,"App requires specific features not available on this device." I have an iphone xr

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