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I cant download any apps because it says I am in the German store, but I’ve never recently been to Seitzerland. when I sign in to change the store it says i am in the US and i cant change the store until i spend the credit. please help!

I cant download any apps because it says I am in the German store, but I’ve never recently been to Seitzerland. when I sign in to change the store it says i am in the US and i cant change the store until i spend the credit. please help!

iPhone 7, iOS 11

Posted on Apr 7, 2019 1:22 AM

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Posted on Apr 7, 2019 6:02 AM

Either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide



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Question marked as Best reply

Apr 7, 2019 6:02 AM in response to Pulcinita

Either buy something more expensive and pay the balance with a credit card or contact iTunes Support and ask them to zero balance your account. Either use the form or scroll to the bottom of the page in the 2nd link. Follow through the screens to get a chat or telephone option. 


iTunes Support


iTunes Support – world wide



I cant download any apps because it says I am in the German store, but I’ve never recently been to Seitzerland. when I sign in to change the store it says i am in the US and i cant change the store until i spend the credit. please help!

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