MacBook Air/HDMI/Netflix problem

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Level 1

6 points

MacBook Air/HDMI/Netflix problem

Hi there,

I was wondering if some kind person could help me out with this.

For a long time I was able to steam Netflix from my MacBook Air to TV using a thunderbolt/HDMI cable.

Recently, I am not being given access. When all connected Netflix is displayed on my tv, however whenever I go to play something I receive a Netflix error code stating monitor is non HDCP compliant. Has there been a software upgrade in Netflix or is there a bug? It used to work and now it doesn’t. How can I rectify this problem? I have a MacBook Air 13” mid 2013, MacOS Mojave 10.14.4.

Hope someone can help me please.

thank you,

Suzanne

MacBook Air 13", macOS 10.14

Posted on Apr 7, 2019 12:56 PM

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Answer 1

Top-ranking reply

MaximilioneinHD

Level 1

31 points

May 28, 2019 12:56 AM in response to sooshandy

I have the same issue with a MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports, macOS 10.14.5) with Netflix, HBO and Amazon Prime.

I googled a bit and found that often this might be caused by the change of Safari 12.0 using HTML5 instead of the Microsoft Silverlight plug-in.

I haven't tried to find a fix for Safari since simply using Google Chrome does the trick for me.

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Answer 2

Kaekse

Level 1

4 points

May 12, 2019 1:16 PM in response to sooshandy

I have the same problem (iTunes, Amazon Prime etc.). After updating to macOS 10.14.4 I can not watch anything over hdmi because of the HDCP problem. And I can say for sure that the latest update is the reason for that. I have three partitions with MacOS installed on the same MacBook Pro and only the ones, that are on the latest version, have this issue.

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MacBook Air/HDMI/Netflix problem

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