iTunes 12 will not recognize my iPod classic.
I am running iTunes on a Windows 10 PC, I just upgraded iTunes. The PC recognizes the iPod (the driver is up to date), just iTunes won't so I can't sync it.
iPod Classic
User profile for user:
pedro d
User level:
Community Specialist
Greetings mjberube,
Thanks for visiting the Apple Support Communities! I understand your iPod isn't recognized within iTunes on your Windows PC.
The following support article provides troubleshooting suggestions for when an iPod isn't recognized within iTunes: If iTunes doesn't recognize your iPhone, iPad, or iPod. Within the "If you see the Apple Mobile Device USB driver with an error symbol" section, you'll see steps for restarting the Apple Mobile Device Service and checking for issues related to third-party security software.
Let me know how it goes from here.
Kind regards.