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I have canceled a subscription long time ago, and It was canceled successfully, but now I received a check in my email for the same subscription that was canceled. When I go into the app it says that there is no purchases and orders and I cannot use It as a subscribed app, what actions should I take? (App is "UFC")

iPhone 6s, iOS 12

Posted on Apr 8, 2019 4:25 AM

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Posted on Apr 8, 2019 4:39 AM

I would contact iTunes Store Support and explain your problem. Fill out and submit this form:

https://www.apple.com/emea/support/itunes/contact.html


Regards

Giulio

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