Apple Event: May 7th at 7 am PT
My MacBook Pro purchased late 2015 won’t power up as normal. While pressing the power button, no chime with a black screen. While trying the PRAM reset I will hear the chime once then a second time and I release all buttons as instructed in previous troubleshooting procedures. Afterwards it’ll chime a third time but still no display on the screen. Just a black screen. But the front logo will illuminate. Any further suggestions?
MacBook Pro 13", macOS 10.13
Try an SMC reset:
How to reset the System Management Controller (SMC) on your Mac - Apple Support
Try starting up in Safe Mode:
Use safe mode to isolate issues with your Mac - Apple Support
If neither of those work boot into Recovery and Reinstall Mac OS.
About macOS Recovery - Apple Support
Try Single User Mode (hold command-s keys)
At the prompt, enter this command:
/sbin/fsck -fy
Press the Return key.
This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:
reboot
Run Apple Diagnostics
Press and hold the d key on startup:
https://support.apple.com/en-us/HT202731
If none of those work make a Genius Bar appointment for a free diagnostic:
Genius Bar Reservation and Apple Support Options - Apple
Try an SMC reset:
How to reset the System Management Controller (SMC) on your Mac - Apple Support
Try starting up in Safe Mode:
Use safe mode to isolate issues with your Mac - Apple Support
If neither of those work boot into Recovery and Reinstall Mac OS.
About macOS Recovery - Apple Support
Try Single User Mode (hold command-s keys)
At the prompt, enter this command:
/sbin/fsck -fy
Press the Return key.
This will check your directory and report that it was OK or repaired. Then enter this command to startup normally:
reboot
Run Apple Diagnostics
Press and hold the d key on startup:
https://support.apple.com/en-us/HT202731
If none of those work make a Genius Bar appointment for a free diagnostic:
Genius Bar Reservation and Apple Support Options - Apple
Black screen during start up
