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Getting podcast connect login loop bug

Every time I try and login to submit a podcast, I login fine and get the dashboard asking what I'd like to do.


Once I click Podcast Connect, it brings me back into the login page.


I've tried different browsers and cleared cache and cookies and same result :(

I read threads that this happened to people last year and it seems as though the problem is back.


Someone please help!

Posted on Apr 8, 2019 12:55 PM

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Posted on Apr 25, 2019 11:36 PM

I'm stuck in the same loop but with an Apple ID that is already established and with 3 podcasts under it's belt.


The following loop is the same on a cell phone, Windows desktop, and Windows laptop. I do not have access to Apple Devices for troubleshooting.


Part A: iTunes

  1. make sure it's up to date on machine x (obviously cell phone is exempt from part A as not an apple phone)
  2. de-authorize all computers
  3. sign out of apple id
  4. restart machine
  5. sign in with apple id
  6. pray for terms of service to pop up
  7. shrug when no terms pop up
  8. change payment method
  9. move on to part B


Part B: Website

1. Open browser (browsers used have been, Chrome, Edge, Firefox, Comodo, and Internet Explorer)

2. Go to podcastsconnect.apple.com

3. automatically be redirected to https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsconnect.apple.com&targetUrl=%2F&failUrl=%2F

4. Sign in with my apple id

5. be presented with terms of service

6. read terms of service

7. check box that I have read the terms of service.

8. click accept on the terms of service.

9. regardless of machine or browser, be immediately looped back to https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsconnect.apple.com&targetUrl=%2F&failUrl=%2F


It's maddening and there appears to be no hope in site. When I try to contact apple, it loops me back around to the login page for podcasts connect so I can't contact apple. I kind of need to get in there to make some modifications due to the whole Luminary issue going on right now but can't get past the loop.

4 replies
Question marked as Best reply

Apr 25, 2019 11:36 PM in response to Roger Wilmut1

I'm stuck in the same loop but with an Apple ID that is already established and with 3 podcasts under it's belt.


The following loop is the same on a cell phone, Windows desktop, and Windows laptop. I do not have access to Apple Devices for troubleshooting.


Part A: iTunes

  1. make sure it's up to date on machine x (obviously cell phone is exempt from part A as not an apple phone)
  2. de-authorize all computers
  3. sign out of apple id
  4. restart machine
  5. sign in with apple id
  6. pray for terms of service to pop up
  7. shrug when no terms pop up
  8. change payment method
  9. move on to part B


Part B: Website

1. Open browser (browsers used have been, Chrome, Edge, Firefox, Comodo, and Internet Explorer)

2. Go to podcastsconnect.apple.com

3. automatically be redirected to https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsconnect.apple.com&targetUrl=%2F&failUrl=%2F

4. Sign in with my apple id

5. be presented with terms of service

6. read terms of service

7. check box that I have read the terms of service.

8. click accept on the terms of service.

9. regardless of machine or browser, be immediately looped back to https://itunesconnect.apple.com/login?module=PodcastsConnect&hostname=podcastsconnect.apple.com&targetUrl=%2F&failUrl=%2F


It's maddening and there appears to be no hope in site. When I try to contact apple, it loops me back around to the login page for podcasts connect so I can't contact apple. I kind of need to get in there to make some modifications due to the whole Luminary issue going on right now but can't get past the loop.

Apr 8, 2019 1:42 PM in response to cjavier89

This is an intermittent ongoing bug which has affected a number of people. 'PeculiarFinds' posted this possible solution though I don't know how effective it is likely to be.


  1. Download the itunes app
  2. Open itunes app
  3. Mouse over "Account" on the top menu bar
  4. Click on "sign in." If you are already signed in then sign out and click on the "sign in" to sign in again.
  5. It will take you to a login page. Log in.
  6. It will tell you something to the affect that you are a new user and aren't able to use all services yet or something like that
  7. Follow the step by step prompts. It will tell you something about a credit card but you don't have to enter one. Just fill out your name and address and continue through the prompts.
  8. It will tell you that you can now log into all of apple services
  9. Open the podcasts screen in the itunes app
  10. On the menu on the right click on "submit podcast"
  11. It will take you to a login screen. Log in
  12. It will ask you to accept terms of service. Accept it.
  13. It will now take you to the podcast connect and you can submit your podcast.l
  14. If it doesn't work then go into the itunes app, click on "account" again, and select "authorizations-->authorize this computer" and go through that process and then try all of these steps again.


https://discussions.apple.com/thread/8340552?answerId=250383531022#250383531022


If this fails I would suggest contacting Podcasts Support. Go to https://itunespartner.apple.com/en/podcasts/overview and click the 'Contact Us' link at the bottom of the page.


Getting podcast connect login loop bug

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