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My iPhone 7 Plus got stuck in recovery mode, where the iTunes logo pops up: so I do the process to fix it. Problems are, when I press update, my serial number for my iPhone disappears. Nothing loads for an hour or moves. It’s stuck on “verifying updated iPhone software.” I’ve done it multiple times for two days, still nothings been happening. Please help! I can’t even restore it, as much as I want to at this point.
Hello, ionilirio!
Thank you for using Apple Support Communities! I understand that you're having trouble restoring your iPhone 7 Plus. I'm happy to provide next steps.
The first things that you want to try in your situation are listed in order here: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support
It sounds like the iOS software downloads successfully, but is stuck during the verification process. This could be caused by step 5 in the article above.
I hope this helps!
Hello, ionilirio!
Thank you for using Apple Support Communities! I understand that you're having trouble restoring your iPhone 7 Plus. I'm happy to provide next steps.
The first things that you want to try in your situation are listed in order here: If you see an error when you update or restore your iPhone, iPad, or iPod - Apple Support
It sounds like the iOS software downloads successfully, but is stuck during the verification process. This could be caused by step 5 in the article above.
I hope this helps!
serial number n/a recovery mode on itunes
