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iPhone update crashed my phone

My iPhone 6 was just updated by Apple, but now there is only a graphic indicating I should plug it into my computer. I have done so, and restarted the phone, but the image remains. Because of this I can't follow instructions to get my serial #, and I can't reach anyone at Apple.


Please help...


Rick

iPhone 6s, iOS 13

Posted on Aug 5, 2020 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 5, 2020 8:59 AM

It sounds like you are in recovery mode. You need to restore it through your computer then reload your backup.

1 reply

iPhone update crashed my phone

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