Cucumberhead application

I know how to get read of "Cucumberhead" application whenever it shows up , but can you stop it from forcing itself into your computer, which it does on a regular basis ?

Posted on Apr 9, 2019 5:33 PM

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Question marked as Top-ranking reply

Posted on Apr 9, 2019 7:53 PM

It's not clear to me whether your Mac continues to be affected by "Cucumberhead" or if it is something that you are repeatedly deceived into installing. Avoiding adware is a simple matter of learning how to recognize its appearance.


On the other hand if your Mac has already been affected by it, keep reading. Removing it is also simple but it requires examining the contents of certain folders on your Mac to identify the specific files and folders that need to be removed.


Specifically, these:


~/Library/LaunchAgents

/Library/LaunchDaemons

/Library/LaunchAgents


---


You inadvertently installed adware. You do not need to download or install anything to fix it.


Navigate to the following folder, and post its contents in a screenshot.


~/Library/LaunchAgents


To open that folder, copy the entire line above and paste it in the Finder's Go menu > Go to Folder... field. Make it look like this:





Take a screenshot showing all that folder's contents, and post it in a reply. To take a screenshot read the Appendix in the following User Tip: Writing an effective Apple Support Communities question.


Usually, there is nothing in that folder so don't be surprised to find it empty. The reason for starting with that folder is to eliminate other potential causes before proceeding with steps that will identify and eradicate whatever is affecting that Mac.


There will be additional instructions to follow and this is just the first step. If you are interested in "reading ahead" so that you can determine ahead of time how you will remove it, this Discussion illustrates the general roadmap you'll be following.


Review your Gatekeeper settings also: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.

7 replies
Question marked as Top-ranking reply

Apr 9, 2019 7:53 PM in response to jean-claude

It's not clear to me whether your Mac continues to be affected by "Cucumberhead" or if it is something that you are repeatedly deceived into installing. Avoiding adware is a simple matter of learning how to recognize its appearance.


On the other hand if your Mac has already been affected by it, keep reading. Removing it is also simple but it requires examining the contents of certain folders on your Mac to identify the specific files and folders that need to be removed.


Specifically, these:


~/Library/LaunchAgents

/Library/LaunchDaemons

/Library/LaunchAgents


---


You inadvertently installed adware. You do not need to download or install anything to fix it.


Navigate to the following folder, and post its contents in a screenshot.


~/Library/LaunchAgents


To open that folder, copy the entire line above and paste it in the Finder's Go menu > Go to Folder... field. Make it look like this:





Take a screenshot showing all that folder's contents, and post it in a reply. To take a screenshot read the Appendix in the following User Tip: Writing an effective Apple Support Communities question.


Usually, there is nothing in that folder so don't be surprised to find it empty. The reason for starting with that folder is to eliminate other potential causes before proceeding with steps that will identify and eradicate whatever is affecting that Mac.


There will be additional instructions to follow and this is just the first step. If you are interested in "reading ahead" so that you can determine ahead of time how you will remove it, this Discussion illustrates the general roadmap you'll be following.


Review your Gatekeeper settings also: OS X : About Gatekeeper - Apple Support. Gatekeeper is designed to help prevent you from inadvertently installing garbage software.

Apr 9, 2019 8:35 PM in response to jean-claude

Sometimes that is all that's required to render the adware inactive.


You can drag everything in your screenshot to the Trash with the exception of the two Adobe files and (perhaps) the two "pronto" files. If they were installed in conjunction with a scam product that goes by the name "Pronto Video Converter" then they are also adware remnants and should be removed.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cucumberhead application

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