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Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >
Apple Music today announced the release of its 100 Best Albums of all time, a list crafted by Apple Music’s experts alongside industry professionals. Learn more >
Hello everybody. A few days ago I had an unpleasant situation. iTunes stopped running correctly. Instead of a ghost window, a white screen, even without a frame. The program can not be folded, closed, or included in full screen. I reinstalled it and did not help. What can be the case? Help me please, I listen to music only through Apple Music.
Windows, Windows 6
Hello Kosari4,
Thanks for asking the Apple Support Communities for help with iTunes on your Windows computer. I will be happy to offer an article to help.
Please try the troubleshooting in this article: Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Thanks and have a wonderful day.
Hello Kosari4,
Thanks for asking the Apple Support Communities for help with iTunes on your Windows computer. I will be happy to offer an article to help.
Please try the troubleshooting in this article: Fix unexpected quits or launch issues in iTunes for Windows - Apple Support
Thanks and have a wonderful day.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. When reinstalling right click on the downloaded setup file and use run as administrator. It may also help to temporarily disable any non-Microsoft anti-virus.
Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, or want to revert to an older version if the current one won't work properly for you at the moment. Links to the most recent builds are now at the bottom of the page.
Your library and device backups should be unaffected by these steps but there are links to backup and recovery advice should it be needed.
tt2
iTunes "white screen" on Windows 10
