Visual Voicemail

Pretty much, settings were sent to phone and a profile installed. No sign of VV settings in mobile data network settings.

Both handsets previously used with carrier that doesn’t support VV. Strange one set up straight away(SE), but my XS, which I actually want to use won’t.

SKY in UK are tv provider, dabbling in phones, so staff not exactly that knowledgeable

.... just now tried same sim in wife’s ip8 and daughters ip7. VV available straight away in both, no settings sent to phone, auto picked up from sim. Put her sim in my XS to see if would clear any settings.... back to sim in XS and .... no VV.

Finally solved. Deleted Sky Profile, popped different sim in(Giff Gaff), downloaded/instal profile for that carrier via google search. Waited... reset network settings. Waited. Popped sky sim back in... Hallelujah. VV active. Deleted gif gaff profile.

I’ve tried sim in and old iPhone SE, and works in that, so not carrier or sim problem?

As stated... how can it be carrier issue if same sim works in a different handset.